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Client Support Manager

2 open positions

Join Our Team as a Client Support Manager !

FundProcess is a software development company serving the Financial Industry. We develop a platform that integrates innovative Data Management, Business Coding and Reporting Technologies designed for use by Client Operational Teams.

Are you interested?  We’re actively seeking to expand our Customer Support Team by recruiting a Client Support Manager with a keen interest in the Banking & Fund Industry and Tech Ecosystem.

Your role will be to contribute to Client Support and Managed Services. We believe in providing every team member with a comprehensive understanding of the business, so you'll be involved in both financial and IT aspects of the role (e.g., help our clients to develop their Data Management, Financial Calculations, Financial Reporting, Automation, etc.). For this, solid trainings are organized to develop your Financial and IT expertise.

FundProcess is a dynamic and growing company with clients spanning Luxembourg, Belgium, Israel, and UK, offering many opportunities for personal and professional growth.

Responsibilities

·       Lead client development projects from inception to completion.

·       Encode Data Management and Business Calculation Macros, design Financial Reports and  implement Automations.

·       Address customer inquiries promptly and effectively.

·       Deliver excellent customer services and ensure customer satisfaction.

·       Identify new business opportunities.

Your profile

·       Education: Degree in Software Development or Finance or a related field.

·       Professional experience not required.

·      Eager to learn, enthusiastic, open-minded and team-player.

·      Language(s): English, French is a plus

Modalities

·       Start date: September 1st, 2024 (flexible).

·       Contract: Permanent employment contract, based in Luxembourg or Belgium.

·       Location: Remote work, and at our offices:

o   Luxembourg House of FinTech (9 rue du Laboratoire, 1911 Luxembourg)

o   Liège, Val Benoît Génie Civil (Quai Banning, 6 at 4000 Liège)

Information

Interested? Please reach out to us promptly at +32 494 64 36 80 or at fd@fundprocess.lu

Remote
Client Support
Permanent

Software Development Engineer

1 open positions

Join Our Team as a Software Development Engineer! 

FundProcess is a software development company serving the Financial Industry. We develop a platform that integrates innovative Data Management, Business Coding and Reporting Technologies designed for use by Client Operational Teams. 

Are you interested?  We’re actively seeking to expand our IT Development Team by recruiting a Software Development Engineer

FundProcess is a dynamic and growing company with clients spanning Luxembourg, Belgium, Israel, and UK, offering many opportunities for personal and professional growth. 

Development Projects 

Contribute to design, development of projects from inception to completion. 

Your profile 

Modalities 

Information 

Interested? Please reach out to us promptly at +32 494 64 36 80 or at fd@fundprocess.lu 

Liège, Belgium
IT Dev
Full-Time
FundProcess is a software development company serving the Financial Industry. We develop a platform that integrates innovative Data Management, Business Coding and Reporting Technologies designed for use by Client Operational Teams. 

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